/*! tailwindcss v4.3.5 | MIT License | https://tailwindcss.com */@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:block))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,::backdrop,:after,:before{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:host,:root{--font-sans:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Noto Sans",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";--font-mono:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,::backdrop,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}:host,html{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Noto Sans",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,pre,samp{font-family:var(--default-mono-font-family,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}menu,ol,ul{list-style:none}audio,canvas,embed,iframe,img,object,svg,video{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,optgroup,select,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit,::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-day-field,::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-hour-field,::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-millisecond-field,::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.static{position:static}.block{display:block}.hidden{display:none}.transform{transform:var(--tw-rotate-x, ) var(--tw-rotate-y, ) var(--tw-rotate-z, ) var(--tw-skew-x, ) var(--tw-skew-y, )}.resize{resize:both}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.shadow{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a),0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.filter{filter:var(--tw-blur, ) var(--tw-brightness, ) var(--tw-contrast, ) var(--tw-grayscale, ) var(--tw-hue-rotate, ) var(--tw-invert, ) var(--tw-saturate, ) var(--tw-sepia, ) var(--tw-drop-shadow, )}}:root{--bg:#f7f8f4;--panel:#fff;--ink:#263d34;--muted:#7b867f;--line:#e7ebe5;--green:#326954;--pale:#edf3eb;--amber:#b58a43;--red:#ae6253;--font-sans:Arial,Helvetica,sans-serif}*{box-sizing:border-box}body{color:var(--ink);background:var(--bg);margin:0;font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:1.55}button,input,select,textarea{font:inherit}a,button,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.5;cursor:not-allowed}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin:0}h1{letter-spacing:-1.1px;font-size:32px;font-weight:500;line-height:1.25}h2{letter-spacing:-.25px;font-size:16px}h2,h3{font-weight:600}h3{font-size:14px}p{color:var(--muted)}strong{font-weight:600}small{font-size:11px}button{color:inherit;background:0 0;border:0}input,select,textarea{width:100%;color:var(--ink);background:#fff;border:1px solid #dce3db;border-radius:7px;outline:none;padding:10px 12px}input:focus,select:focus,textarea:focus{border-color:var(--green);box-shadow:0 0 0 3px #32695414}a:focus-visible,button:focus-visible,summary:focus-visible{outline-offset:3px;outline:3px solid #98bcb0}textarea{resize:vertical;min-height:94px;line-height:1.6}label{flex-direction:column;gap:7px;font-size:12px;font-weight:500;display:flex}pre{white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f7f3;border-radius:6px;max-height:320px;padding:14px;font-size:11px;overflow:auto}details summary{cursor:pointer}dialog::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#192c2761}.button{white-space:nowrap;background:#fff;border:1px solid #dce3db;border-radius:7px;justify-content:center;align-items:center;gap:9px;min-height:38px;padding:10px 15px;font-size:12px;font-weight:600;transition:background .15s;display:inline-flex}.button:hover:not(:disabled){background:#f0f4ee}.button.primary{background:var(--green);color:#fff;border-color:var(--green)}.button.primary:hover:not(:disabled){background:#255640}.button.danger{color:var(--red);border-color:#e5c7bf}.button.small{min-height:30px;padding:6px 11px}.full{width:100%}.icon-button{border-radius:7px;justify-content:center;align-items:center;min-width:34px;min-height:34px;display:inline-flex}.icon-button:hover{background:var(--pale)}.text-link{color:var(--green);align-items:center;gap:5px;font-size:12px;font-weight:600;display:inline-flex}.text-link:hover{text-decoration:underline}.helper,.subtle{color:var(--muted);font-size:12px}.helper{line-height:1.65}.helper svg{vertical-align:middle;display:inline}.eyebrow{letter-spacing:1.4px;color:#819083}.badge,.eyebrow{font-size:10px;font-weight:600}.badge{white-space:nowrap;letter-spacing:.1px;border-radius:5px;align-items:center;gap:5px;padding:4px 8px;display:inline-flex}.badge i{background:currentColor;border-radius:50%;width:4px;height:4px}.badge.green{color:#326954;background:#edf4ec}.badge.amber{color:#a7813d;background:#faf4e8}.badge.red{color:#a86050;background:#fbefeb}.badge.gray{color:#7d8980;background:#f0f3ef}.app-shell{min-height:100vh}.sidebar{border-right:1px solid var(--line);z-index:30;background:#fff;flex-direction:column;width:230px;padding:32px 20px 18px;display:flex;position:fixed;inset:0 auto 0 0}.brand{letter-spacing:-1px;white-space:nowrap;align-items:center;gap:9px;font-size:22px;font-weight:600;display:flex}.brand-ai{letter-spacing:.5px;vertical-align:top;color:#7a8e81;margin:4px 0 0 4px;font-size:9px;display:inline-block}.brand-symbol{flex-shrink:0;width:26px;height:29px;display:block;position:relative;transform:rotate(-28deg)}.brand-symbol i{border:3px solid var(--green);border-radius:12px;width:15px;height:23px;position:absolute;top:0;left:0}.brand-symbol i+i{background:0 0;top:7px;left:10px}.store-switch{border:1px solid var(--line);border-radius:8px;align-items:center;gap:10px;margin:34px 0 28px;padding:11px;display:flex}.store-avatar{background:#edf1e9;border-radius:5px;place-items:center;width:32px;height:34px;font-family:Georgia,serif;font-size:22px;display:grid}.store-switch strong{font-size:12px;display:block}.store-switch small{color:var(--muted);font-size:10px;display:block}.store-dot{background:#71936e;border-radius:50%;width:5px;height:5px;margin-left:auto}.nav-label{letter-spacing:1.3px;color:#9ba398;margin:0 12px 12px;font-size:9px}.nav-item{color:#7e887f;text-align:left;border-radius:6px;align-items:center;gap:12px;width:100%;margin-bottom:5px;padding:12px;font-size:12px;display:flex}.nav-item:hover{background:#f5f7f3}.nav-item.active{background:var(--pale);color:var(--green);font-weight:600}.nav-item span{flex:1}.nav-item b{text-align:center;background:#dae8d6;border-radius:4px;min-width:20px;padding:1px 5px;font-size:10px}.sidebar-bottom{margin-top:auto;padding-top:50px}.care-card{background:#f6f8f2;border:1px solid #e8eddf;border-radius:9px;margin-bottom:22px;padding:17px 14px}.care-card svg{color:#658262;margin-bottom:13px}.care-card strong{margin-bottom:7px;font-size:12px;display:block}.care-card p{color:#889280;font-size:10px;line-height:1.8}.sidebar-version{color:#9ca59a;border-top:1px solid var(--line);align-items:center;gap:6px;padding:12px 8px 0;font-size:9px;display:flex}.sidebar-version>span:last-child{margin-left:auto}.live-dot{background:#78996e;border-radius:50%;width:5px;height:5px}.main-shell{flex-direction:column;min-height:100vh;margin-left:230px;display:flex}.topbar{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;height:75px;padding:0 38px;display:flex}.breadcrumbs,.top-actions{align-items:center;gap:17px;font-size:11px;display:flex}.breadcrumbs>span{color:#9ba49b}.breadcrumbs>strong{font-weight:500}.top-actions{gap:11px}.avatar{color:#8e7b59;background:#eee9df;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:31px;height:31px;font-size:10px;font-weight:600;display:inline-flex}.top-divider{background:var(--line);width:1px;height:22px;margin:0 8px}.profile-label{color:#737f76}.global-search{color:#929c93;flex-direction:row;align-items:center;gap:8px}.global-search input{max-width:170px;box-shadow:none;border:0;padding:6px 0;font-size:11px}.workspace-content{flex:1;width:100%;max-width:1510px;margin:0 auto;padding:37px 38px 30px}.page-heading{justify-content:space-between;align-items:center;gap:18px;margin-bottom:24px;display:flex}.page-heading h1{margin:9px 0}.page-heading p{font-size:12px}.heading-actions{align-items:center;gap:12px;display:flex}.heading-actions .badge{border:1px solid #ede4d4;padding:7px 10px;font-size:10px}.view-toolbar{justify-content:space-between;gap:15px;margin-bottom:24px}.demo-label,.view-toolbar{align-items:center;display:flex}.demo-label{color:#8b9285;gap:7px;font-size:10px}.demo-label i{border:1px solid #a4ac9a;border-radius:50%;width:5px;height:5px}.date-range{border:1px solid var(--line);color:#8c958a;background:#fff;border-radius:6px;align-items:center;gap:7px;padding:6px 9px;display:flex}.date-range input{width:112px;box-shadow:none;background:0 0;border:0;padding:2px;font-size:10px}.date-range>span{font-size:10px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:10px;overflow:hidden}.section-title{justify-content:space-between;align-items:center;gap:15px;padding:23px 24px 18px;display:flex}.section-title p{margin-top:4px;font-size:10px}.section-title h2{font-size:14px}.panel-content{padding:0 24px 24px}.stats-grid{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px;display:grid}.stat-card{border:1px solid var(--line);background:#fff;border-radius:9px;padding:21px 23px 18px}.stat-label{color:#7f8b7e;justify-content:space-between;align-items:center;font-size:11px;display:flex}.stat-label svg{color:#9aa891;stroke-width:1.5px}.stat-card>strong{letter-spacing:-1.5px;margin-top:8px;font-size:35px;font-weight:500;line-height:1.4;display:block}.stat-card p{color:#9ca396;margin-top:4px;font-size:9px}.stat-1>strong{color:#39694d}.stat-2>strong{color:#ac884c}.stat-3>strong{color:#b27764}.overview-grid{grid-template-columns:minmax(0,1.75fr) minmax(260px,1fr);gap:24px;margin-bottom:24px;display:grid}.chart{height:210px;margin:11px 25px 0 18px;position:relative}.chart-lines{flex-direction:column;justify-content:space-between;display:flex;position:absolute;inset:0 0 30px}.chart-lines>div{align-items:center;gap:10px;display:flex}.chart-lines span{color:#a2aa9e;text-align:right;width:15px;font-size:9px}.chart-lines i{border-top:1px dashed #e7ebe3;flex:1;display:block}.chart-columns{gap:12px;display:flex;position:absolute;inset:0 0 0 30px}.chart-column{flex:1;min-width:0;position:relative}.stack{border-radius:4px 4px 0 0;flex-direction:column;justify-content:flex-end;max-width:23px;height:180px;margin:auto;display:flex;overflow:hidden}.stack i{opacity:.9;min-height:0;display:block}.chart-column>span{color:#9aa193;white-space:nowrap;font-size:9px;position:absolute;bottom:1px;left:50%;transform:translate(-50%)}.resolved-fill{background:#47795b}.ongoing-fill{background:#e1c28d}.flagged-fill{background:#cb9281}.chart-legend{color:#8e9888;justify-content:center;align-items:center;gap:20px;padding:21px 0;font-size:9px;display:flex}.chart-legend span{align-items:center;gap:6px;display:flex}.chart-legend i{border-radius:2px;width:6px;height:6px;display:block}.resolution-panel{padding-bottom:20px}.resolution-panel .section-title{padding-bottom:14px}.donut{border-radius:50%;place-items:center;width:144px;height:144px;margin:5px auto 22px;display:grid;transform:rotate(-90deg)}.donut>div{background:#fff;border-radius:50%;flex-direction:column;justify-content:center;align-items:center;width:120px;height:120px;display:flex;transform:rotate(90deg)}.donut strong{letter-spacing:-1px;font-size:29px;font-weight:500}.donut span{color:#94a08e;font-size:9px}.mini-metric{justify-content:space-between;padding:7px 24px;font-size:10px;display:flex}.mini-metric span{color:#929d8d}.mini-metric strong{font-size:11px}.resolution-panel>.text-link{margin:14px 24px 0;font-size:10px}.attention-list{padding:0 24px 9px}.attention-row{text-align:left;border-top:1px solid #edf0e9;align-items:center;gap:14px;width:100%;padding:18px 0;display:flex}.attention-icon{color:#ad8a53;background:#f7f1e7;border-radius:8px;flex-shrink:0;place-items:center;width:36px;height:36px;display:grid}.attention-icon.rose{color:#b88170;background:#f8efea}.attention-copy{flex:1}.attention-copy strong{font-size:12px}.attention-copy p{margin-top:4px;font-size:10px}.attention-row>svg{color:#8e9c88;margin-left:10px}.attention-row:hover .attention-copy strong{color:var(--green)}.overview-footnote{color:#a0a799;align-items:center;gap:7px;margin-top:16px;font-size:9px;display:flex}.workspace-footer{color:#a1a99b;border-top:1px solid #e9ece4;padding:20px 38px;font-size:9px}.table-controls,.workspace-footer{justify-content:space-between;display:flex}.table-controls{border-bottom:1px solid var(--line);align-items:center;gap:20px;padding:14px 20px}.tabs,.tabs button{align-items:center;gap:7px;display:flex}.tabs button{color:#84917f;border-radius:6px;padding:8px 12px;font-size:11px}.tabs button.active{background:var(--pale);color:var(--green);font-weight:600}.tabs span{background:#f4f5f0;border-radius:3px;padding:0 4px;font-size:9px}.inline-filter{color:#8a9684;flex-direction:row;align-items:center;gap:6px;display:flex}.inline-filter select{border-color:var(--line);padding:7px 25px 7px 8px;font-size:10px}.table-scroll{overflow:auto}table{border-collapse:collapse;white-space:nowrap;text-align:left;width:100%}th{color:#8d9887;border-bottom:1px solid var(--line);background:#fbfcf9;padding:15px 20px;font-size:9px;font-weight:500}td{border-bottom:1px solid #eff1ec;padding:17px 20px;font-size:11px}tr:last-child td{border-bottom:0}td small{color:#9aa390;margin-top:4px;font-size:9px;display:block}.truncate{text-overflow:ellipsis;max-width:220px;overflow:hidden}.cell-link{color:var(--green);padding:0;font-weight:600}.cell-link:hover{text-decoration:underline}td .subtle{font-size:10px}.empty{color:#99a48f;text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:50px 20px;display:flex}.empty h3{color:#718169;margin:12px 0 5px}.empty p{max-width:420px;font-size:12px}.inbox-layout{border:1px solid var(--line);background:#fff;border-radius:10px;grid-template-columns:270px minmax(0,1fr);height:650px;display:grid;overflow:hidden}.conversation-list{border-right:1px solid var(--line);flex-direction:column;display:flex;overflow:auto}.list-heading{justify-content:space-between;align-items:center;padding:23px 20px;display:flex}.list-heading h2{font-size:13px}.list-heading>span{color:#9aaa92;font-size:10px}.conversation-option{text-align:left;border-top:1px solid #f1f3ed;align-items:center;gap:11px;width:100%;padding:20px 17px;display:flex}.conversation-option.selected{background:#f0f5ec;border-right:2px solid #57825a}.conversation-option>span:last-child{min-width:0}.conversation-option strong{font-size:12px}.conversation-option p{text-overflow:ellipsis;white-space:nowrap;margin:4px 0;font-size:10px;overflow:hidden}.conversation-option small{color:#9ba991;font-size:9px}.list-footer{align-items:center;gap:5px;margin-top:auto;padding:15px;font-size:9px;display:flex}.conversation-thread{flex-direction:column;min-width:0;display:flex;overflow:hidden}.conversation-thread>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:15px;padding:20px 24px;display:flex}.conversation-thread>header h2{font-size:14px}.conversation-thread>header p{margin-top:3px;font-size:10px}.thread-scroll{background:#fbfcf9;flex:1;padding:24px;overflow:auto}.messages{flex-direction:column;gap:18px;display:flex}.message{background:#fff;border:1px solid #e9ede3;border-radius:9px;align-self:flex-start;max-width:87%;padding:13px 17px}.message.outgoing{background:#edf4e8;border-color:#e6eddf;align-self:flex-end}.message-author{color:#6f8865;margin-bottom:4px;font-size:9px;font-weight:600}.message p{white-space:pre-wrap;overflow-wrap:anywhere;color:#5b6b52;font-size:12px;line-height:1.65}.message small{color:#99a88d;margin-top:8px;font-size:8px;display:block}.message .text-link{margin-top:7px;font-size:10px}.message-delivery-note{color:#78613b;background:#faf6ec;border:1px solid #e4d8ba;border-radius:6px;gap:4px;margin-top:10px;padding:10px 12px;font-size:11px;line-height:1.55;display:grid}.message-attachment{max-width:360px;margin:12px 0 0}.message-attachment img{border:1px solid var(--line);border-radius:8px;width:100%;height:auto;display:block}.message-attachment figcaption{color:var(--muted);margin-top:5px;font-size:10px}.related-cases{border-top:1px solid var(--line);gap:7px;padding:10px 20px;display:flex;overflow:auto}.related-cases button{white-space:nowrap;border:1px solid #e7ece0;border-radius:5px;align-items:center;gap:7px;padding:4px 7px;font-size:9px;display:flex}.related-cases .badge{font-size:8px}.reply-composer{border-top:1px solid var(--line);padding:15px 22px}.reply-composer>label{color:#88967e;margin-bottom:8px;font-size:10px}.reply-composer>div{align-items:flex-end;gap:10px;display:flex}.reply-composer textarea{height:48px;min-height:48px;padding:11px;font-size:12px}.reply-composer textarea:disabled{background:#f7f9f4}.reply-composer .button{height:46px}.case-drawer{border:0;border-left:1px solid var(--line);width:min(680px,100vw);max-width:100vw;height:100dvh;max-height:100dvh;color:var(--ink);margin:0 0 0 auto;padding:0;box-shadow:-12px 0 60px #13291e16}.dialog-heading{border-bottom:1px solid var(--line);z-index:2;background:#fff;justify-content:space-between;align-items:center;padding:19px 25px;display:flex;position:sticky;top:0}.dialog-heading h2{font-size:13px}.case-intro{padding:23px 26px 18px}.case-intro>div{align-items:center;gap:10px;margin-bottom:12px;display:flex}.case-intro h2{margin-bottom:6px;font-size:22px;line-height:1.4}.case-intro p{font-size:11px}.case-tabs{border-bottom:1px solid var(--line);padding:0 25px 13px}.case-body{padding:22px 26px 40px}.case-alert{color:#9e8053;background:#fcf4eb;border:1px solid #f1e6d4;border-radius:7px;align-items:flex-start;gap:11px;margin-bottom:18px;padding:16px;display:flex}.case-alert svg{flex-shrink:0;margin-top:2px}.case-alert strong{font-size:12px}.case-alert p{color:#a68f6c;margin-top:4px;font-size:11px}.case-section{border-bottom:1px solid var(--line);padding:21px 0}.case-section h3{justify-content:space-between;align-items:center;margin-bottom:13px;display:flex}.case-section h3>span{color:#91a087;font-size:10px;font-weight:400}.order-summary{background:#f6f8f2;border-radius:7px;justify-content:space-between;align-items:center;padding:15px;display:flex}.order-summary p{margin-top:3px;font-size:10px}.order-summary strong{font-size:12px}.facts{justify-content:space-between;gap:15px;margin-top:12px;display:flex}.facts>span{color:#94a08b;flex-direction:column;gap:3px;font-size:10px;display:flex}.facts b{color:#65795a;font-size:11px;font-weight:500}.check-row{color:#6e8462;align-items:center;gap:8px;padding:7px 0;font-size:11px;display:flex}.check-row small{color:#9da791;margin-left:auto}.evidence-card{gap:16px;margin:16px 0;display:flex}.evidence-photo{object-fit:cover;border-radius:7px;width:110px;height:110px}.evidence-card>div{flex:1}.evidence-card strong{font-size:11px}.evidence-card p{margin:5px 0 10px;font-size:11px}.photo-placeholder{text-align:center;color:#96a38b;background:#f1f4ed;flex-direction:column;flex-shrink:0;justify-content:center;align-items:center;width:110px;height:110px;font-size:9px;display:flex}.decision-form>label{margin:12px 0}.decision-form>p{font-size:11px}.decision-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:16px;display:flex}.proposal-preview{background:#f3f6ed;border:1px solid #e7ecdc;border-radius:7px;margin:14px 0;padding:15px}.proposal-preview>span{color:#8d9c7e;font-size:10px;display:block}.proposal-preview>strong{margin:5px 0;font-size:24px;font-weight:500;display:block}.proposal-preview p{font-size:11px}.checkbox-label{flex-direction:row;align-items:center;gap:9px;font-size:11px;font-weight:400;display:flex}.checkbox-label input{width:14px;height:14px;accent-color:var(--green);box-shadow:none;flex-shrink:0;padding:0}.inline-between{gap:15px;margin:13px 0}.inline-between,.operation-row{justify-content:space-between;align-items:center;display:flex}.operation-row{padding:10px 0;font-size:12px}.operation-row small{color:#97a18c;font-size:10px;display:block}.activity-list article{gap:15px;padding:0 0 25px;display:flex}.activity-dot{background:#88a37c;border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:6px}.activity-list strong{font-size:12px}.activity-list p{margin:4px 0;font-size:10px}.activity-list summary{color:var(--green);font-size:10px}.danger-text{color:var(--red);margin-top:14px}.policy-layout{grid-template-columns:minmax(0,1.7fr) minmax(270px,1fr);gap:24px;display:grid}.policy-form{padding:0 24px 25px}.policy-form h3{margin:25px 0 13px;font-size:12px}.notice{color:#7e8d70;background:#f2f6ed;border:1px solid #e7ecde;border-radius:7px;align-items:center;gap:9px;margin-bottom:20px;padding:13px;font-size:11px;display:flex}.notice svg{flex-shrink:0}.form-grid{grid-template-columns:1fr 1fr;gap:17px;display:grid}.form-grid label{font-size:10px}.form-grid input,.form-grid select{font-size:11px}.checkbox-group{flex-wrap:wrap;gap:15px;margin-bottom:22px;display:flex}.checkbox-group.vertical{flex-direction:column;gap:10px}.policy-form>.helper{margin:15px 0;font-size:10px}.form-actions{border-top:1px solid var(--line);justify-content:flex-end;gap:10px;padding-top:20px;display:flex}.policy-side{flex-direction:column;gap:20px;display:flex}.policy-side label{font-size:10px}.policy-side textarea{margin-bottom:15px;font-size:11px}.policy-side .helper{margin-top:12px;font-size:10px}.draft-row{border-top:1px solid var(--line);justify-content:space-between;align-items:center;padding:12px 0;display:flex}.draft-row strong{font-size:12px}.draft-row p{font-size:10px}.version-history{border-top:1px solid var(--line);color:#859477;padding:8px 0;font-size:11px}.catalog-panel{margin-top:24px}.catalog-panel>summary{padding:20px 24px;font-size:12px;font-weight:600}.catalog-panel>summary span{color:#96a18d;margin-left:12px;font-size:10px;font-weight:400}.inventory-item{border-top:1px solid var(--line);align-items:center;gap:15px;padding:18px 0;display:flex}.inventory-item>div{flex:1}.inventory-item strong{font-size:12px}.inventory-item p{margin-top:4px;font-size:10px}.inventory-item label{width:120px;font-size:10px}.inventory-item input{padding:7px;font-size:11px}.modal{border:1px solid var(--line);width:min(590px,100vw - 30px);max-height:90dvh;color:var(--ink);border-radius:11px;margin:auto;padding:0}.modal .panel-content>p{margin:18px 0;font-size:12px}.modal .panel-content>details{margin:20px 0;font-size:11px}.policy-diff>div{border-bottom:1px solid var(--line);justify-content:space-between;gap:15px;padding:13px 0;font-size:11px;display:flex}.policy-diff span{color:#96a188}.insight-intro{background:#eef3e7;border:1px solid #e2e9d7;border-radius:10px;align-items:center;gap:16px;margin-bottom:24px;padding:24px;display:flex}.insight-intro>div{flex:1}.insight-intro h2{font-size:17px;font-weight:500}.insight-intro p{margin-top:4px;font-size:11px}.insight-symbol{color:#72945b;border:1px solid #d8e2cd;border-radius:50%;place-items:center;width:43px;height:43px;display:grid}.insight-metrics{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px;display:grid}.insight-metrics article{border:1px solid var(--line);background:#fff;border-radius:8px;padding:19px 20px}.insight-metrics span{color:#91a084;font-size:10px}.insight-metrics strong{margin:9px 0;font-size:28px;font-weight:500;display:block}.insight-metrics p{font-size:9px}.insights-grid{grid-template-columns:1fr 1fr;gap:24px;margin-bottom:24px;display:grid}.theme-row{border-top:1px solid var(--line);align-items:flex-start;gap:12px;padding:15px 0;display:flex}.theme-count{color:#80956a;background:#f0f4e9;border-radius:7px;padding:8px 12px;font-size:17px}.theme-row>div{flex:1}.theme-row h3{font-size:12px}.theme-row p{margin:3px 0 7px;font-size:10px}.source-links{flex-wrap:wrap;align-items:center;gap:7px;margin-top:8px;display:flex}.source-links button{color:#789065;background:#f4f6ef;border-radius:4px;align-items:center;gap:4px;padding:3px 6px;font-size:9px;display:flex}.source-links>span{color:#98a28c;font-size:9px}.review-row{border-top:1px solid var(--line);padding:12px 0}.review-row .inline-between{margin:0}.review-row p,.review-row strong{font-size:11px}.review-row p{margin:9px 0}.review-row small{color:#9ba58f;font-size:9px}.stars{color:#b4a161;align-items:center;gap:4px;font-size:10px;display:flex}.report-summary{margin-bottom:15px;font-size:12px;line-height:1.8}.recommendation{border-top:1px solid var(--line);gap:20px;padding:22px 0;display:flex}.recommendation-number{color:#9eae8f;font-size:19px}.recommendation h3{font-size:13px}.recommendation p{margin:7px 0;font-size:11px}.recommendation .text-link{margin-top:13px;font-size:11px}.report-panel .helper{font-size:10px}.loading{color:#819577;justify-content:center;gap:12px;min-height:300px;font-size:13px}.error-banner,.loading{align-items:center;display:flex}.error-banner{color:#a56558;background:#fcedea;border:1px solid #eacfca;border-radius:8px;gap:10px;margin-bottom:20px;padding:13px;font-size:12px}.error-banner span{flex:1}.error-banner button{text-decoration:underline}.toast{color:#fff;z-index:200;background:#315943;border:1px solid #486f52;border-radius:9px;max-width:min(440px,100vw - 35px);padding:15px 20px;font-size:12px;position:fixed;bottom:24px;right:28px;box-shadow:0 6px 30px #18322228}.toast.error{background:#8e5348;border-color:#a56e62}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.mobile-menu{display:none}.login-page{--login-surface:#f7f9f1;--login-ink:#183e33;--login-muted:#6c7e74;--login-input:#fff;--login-border:#dce5da;--login-logo-blend:multiply;--login-logo-radius:0;min-height:100svh;color:var(--login-ink);isolation:isolate;background:#071e20;grid-template-columns:minmax(360px,42%) minmax(0,1fr);display:grid}.login-form{z-index:2;justify-content:center;align-items:center;min-width:0;padding:48px clamp(28px,4.5vw,78px);display:flex;position:relative}.login-form,.login-form:after{background:var(--login-surface)}.login-form:after{content:"";clip-path:ellipse(100% 52% at 0 48%);pointer-events:none;width:36px;position:absolute;inset:0 -35px 0 auto}.login-form form{width:400px;max-width:100%;position:relative}.login-logo{object-fit:contain;width:180px;max-width:100%;height:auto;mix-blend-mode:var(--login-logo-blend);border-radius:var(--login-logo-radius);background:#fff;margin:0 auto 30px;display:block}.login-theme-toggle{border:1px solid var(--login-border);width:36px;height:36px;color:var(--login-muted);background:var(--login-surface);border-radius:50%;place-items:center;display:grid;position:absolute;top:18px;right:20px}.login-theme-toggle:hover{color:var(--login-ink)}@media (min-width:721px) and (max-height:760px){.login-form{padding-top:30px;padding-bottom:30px}.login-logo{width:152px;margin-bottom:20px}}.login-form .eyebrow{color:var(--login-muted)}.login-form h1{letter-spacing:-.8px;margin:12px 0;font-size:clamp(25px,2.2vw,32px);font-weight:500;line-height:1.25}.login-form form>p{color:var(--login-muted);margin-bottom:26px;font-size:12px;line-height:1.8}.login-form label{margin-bottom:18px;font-size:13px}.login-form input{min-height:46px;color:var(--login-ink);background:var(--login-input);border-color:var(--login-border)}.login-form .full{min-height:46px;margin:6px 0 22px}.form-error{color:var(--red)!important}.login-form .helper{margin-bottom:0;font-size:10px}.login-visual{z-index:1;background:radial-gradient(at 92% 105%,#286951 0,#0000 48%),radial-gradient(at 48% 48%,#203c3d 0,#071e20 70%);flex-direction:column;justify-content:center;align-items:center;min-width:0;padding:42px 24px 42px 48px;display:flex;position:relative}.rotating-globe{aspect-ratio:1;isolation:isolate;pointer-events:none;flex:none;width:min(100%,800px,83svh);position:relative}.rotating-globe:before{content:"";background:#e9f4f41a;border-radius:50%;position:absolute;inset:11%;box-shadow:0 0 65px 14px #efffff26}.rotating-globe-fallback,.rotating-globe-renderer{width:100%;height:100%;position:absolute;inset:0}.rotating-globe-renderer{opacity:0}.rotating-globe-canvas{aspect-ratio:1;width:100%;height:100%;display:block}.rotating-globe-fallback{filter:drop-shadow(0 0 13px #efffff85)}.rotating-globe[data-renderer=webgl] .rotating-globe-renderer{opacity:1}.rotating-globe[data-renderer=webgl] .rotating-globe-fallback{visibility:hidden}.login-visual-caption{color:#b4cbc1;letter-spacing:.12em;margin:6px 0 0;font-size:11px}@media (prefers-color-scheme:dark){.login-page:not([data-theme=light]){--login-surface:#152a23;--login-ink:#edf5e9;--login-muted:#adbbaf;--login-input:#1d352c;--login-border:#3b5446;--login-logo-blend:normal;--login-logo-radius:18px;color-scheme:dark}}.login-page[data-theme=dark]{--login-surface:#152a23;--login-ink:#edf5e9;--login-muted:#adbbaf;--login-input:#1d352c;--login-border:#3b5446;--login-logo-blend:normal;--login-logo-radius:18px;color-scheme:dark}.login-page[data-theme=light]{color-scheme:light}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@media (min-width:1500px){.workspace-content{padding-top:45px}.chart{height:240px}.stack{height:210px}}@media (max-width:1180px){.sidebar{width:205px;padding-left:15px;padding-right:15px}.brand{font-size:20px}.main-shell{margin-left:205px}.topbar{padding:0 25px}.workspace-content{padding:28px 25px}.stats-grid{gap:12px}.stat-card{padding:17px}.stat-card p{font-size:8px}.overview-grid{grid-template-columns:minmax(0,1.6fr) minmax(245px,1fr);gap:18px}.chart-columns{gap:8px}.policy-layout{grid-template-columns:minmax(0,1.6fr) minmax(240px,1fr);gap:18px}.section-title{padding:20px}.panel-content{padding:0 20px 20px}.page-heading h1{font-size:28px}.inbox-layout{grid-template-columns:230px 1fr}.insight-metrics{gap:10px}.insight-metrics article{padding:16px}.insight-metrics span{font-size:9px}}@media (max-width:960px){.sidebar{width:190px}.main-shell{margin-left:190px}.brand{font-size:18px}.brand-symbol{transform:rotate(-28deg)scale(.85)}.workspace-content{padding:25px 20px}.topbar{padding:0 20px}.stats-grid{grid-template-columns:repeat(2,1fr)}.stat-card p{font-size:9px}.overview-grid{grid-template-columns:1fr}.resolution-panel{grid-template-columns:1fr 1fr;align-items:center;padding:0 0 20px;display:grid}.resolution-panel .section-title{grid-column:1/-1}.resolution-panel .donut{grid-row:2/5;margin:10px auto 0}.resolution-panel>.text-link{margin-top:4px}.policy-layout{grid-template-columns:1fr}.policy-side{grid-template-columns:1fr 1fr;display:grid}.policy-side>section:last-child{grid-column:1/-1}.insights-grid{grid-template-columns:1fr}.insight-metrics{grid-template-columns:1fr 1fr}.page-heading{align-items:flex-start}.page-heading h1{font-size:25px}.heading-actions{gap:4px}.heading-actions .badge{font-size:8px}.view-toolbar{align-items:flex-start}.demo-label{font-size:9px}.table-controls{flex-direction:column;align-items:flex-start;gap:12px}.inbox-layout{grid-template-columns:190px 1fr}.conversation-option{gap:8px;padding:15px 12px}.conversation-option .avatar{display:none}.conversation-thread>header{padding:16px}.conversation-thread>header p{font-size:9px}.thread-scroll{padding:18px 15px}.message{max-width:93%}.profile-label{display:none}}@media (max-width:720px){.sidebar{width:230px;transition:transform .2s;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.sidebar .brand{font-size:22px}.nav-backdrop{z-index:29;background:#1d322658;width:100%;height:100%;position:fixed;inset:0}.main-shell{margin-left:0}.mobile-menu{display:inline-flex}.topbar{height:61px;padding:0 16px}.breadcrumbs{gap:10px}.breadcrumbs>span:first-of-type,.breadcrumbs>span:nth-of-type(2){display:none}.top-actions{gap:6px}.global-search input{max-width:118px}.top-divider{margin:0 4px}.workspace-content{padding:25px 18px}.page-heading{flex-wrap:wrap;gap:12px;margin-bottom:20px}.page-heading h1{max-width:300px;font-size:26px}.page-heading .eyebrow{letter-spacing:1px;font-size:8px}.page-heading p{font-size:11px}.heading-actions{margin-left:auto}.view-toolbar{flex-wrap:wrap;gap:12px;margin-bottom:18px}.date-range{margin-left:auto}.stats-grid{gap:11px;margin-bottom:18px}.stat-card{padding:16px}.stat-card>strong{font-size:32px}.stat-label{font-size:10px}.stat-card p{font-size:8px}.section-title{padding:20px 18px 16px}.section-title h2{font-size:13px}.section-title .text-link,.section-title p{font-size:9px}.overview-grid{gap:18px;margin-bottom:18px}.chart{margin-left:12px;margin-right:20px}.chart-columns{gap:7px}.chart-column>span{font-size:8px}.attention-list{padding:0 18px 5px}.attention-row{flex-wrap:wrap;gap:10px}.attention-copy strong{font-size:11px}.attention-copy p{font-size:9px}.attention-icon{width:31px;height:31px}.attention-row .badge{font-size:8px}.attention-row>svg{display:none}.workspace-footer{align-items:flex-start;gap:12px;padding:18px;font-size:8px}.workspace-footer span:last-child{text-align:right;max-width:145px}.table-controls{padding:13px}.tabs{gap:3px}.tabs button{padding:7px 9px;font-size:10px}.inbox-layout{grid-template-columns:1fr;height:730px}.conversation-list{border-right:0;border-bottom:1px solid var(--line);white-space:nowrap;max-height:144px;display:block;overflow:auto hidden}.list-heading{padding:10px 15px}.list-heading h2{font-size:11px}.conversation-option{white-space:normal;border-top:0;width:160px;padding:12px 15px;display:inline-flex}.conversation-option.selected{border-bottom:2px solid #57825a;border-right:0}.conversation-option strong{font-size:10px}.conversation-option p{max-width:130px;font-size:9px}.conversation-option small{font-size:8px}.list-footer{display:none}.conversation-thread{min-height:585px}.conversation-thread>header h2{font-size:12px}.conversation-thread>header .button{padding:8px 10px;font-size:10px}.thread-scroll{min-height:190px}.reply-composer{padding:12px 15px}.related-cases{padding:10px 15px}.message p{font-size:11px}.case-body,.case-intro{padding-left:20px;padding-right:20px}.case-intro h2{font-size:20px}.case-tabs{padding-left:20px}.dialog-heading{padding:16px 20px}.case-intro>div{flex-wrap:wrap}.form-grid{gap:13px}.form-grid label{font-size:9px}.policy-side{grid-template-columns:1fr}.policy-form{padding:0 18px 20px}.form-actions{flex-direction:column}.checkbox-group{gap:10px}.inventory-item{flex-wrap:wrap}.inventory-item>div{flex-basis:100%}.inventory-item label{flex:1;width:100px}.catalog-panel>summary span{margin-top:4px;margin-left:0;font-size:9px;display:block}.insight-intro{flex-wrap:wrap;gap:12px;padding:20px}.insight-intro h2{font-size:15px}.insight-intro p{font-size:10px}.insight-intro .button{margin-left:auto;font-size:11px}.insight-symbol{width:35px;height:35px}.insight-metrics strong{font-size:25px}.insight-metrics span{font-size:9px}.insight-metrics p{font-size:8px}.panel-content{padding:0 18px 20px}.facts{flex-wrap:wrap}.evidence-card{gap:12px}.evidence-photo,.photo-placeholder{width:90px;height:90px}.decision-actions .button{flex:1;font-size:10px}.login-page{display:block}.login-form{padding:32px 28px 38px}.login-form:after{display:none}.login-logo{width:144px;margin-bottom:24px}.login-form h1{font-size:25px}.login-visual{padding:28px 18px 32px}.rotating-globe{width:min(100%,480px)}.login-visual-caption{margin-top:0;font-size:10px}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.request-icon{color:#7c9769;background:#eef3e9;border-radius:8px;flex-shrink:0;place-items:center;width:36px;height:36px;display:grid}.request-icon.peach{color:#bb9370;background:linen}.attention-copy small{color:#a0a894;margin-top:4px;font-size:9px;display:block}@media (max-width:720px){.sidebar{visibility:hidden}.sidebar.open{visibility:visible}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}